We have a dedicated FAQ section that aim's to answer most common questions you may have which is located HERE Please visit this section to see if it answers your enquiry in the first instance before E-mailing or submitting a ticket. If you have already placed an order and wish to track its progress please login to your account, select the order in question and you will have access to the tracking information, alternatively visit our dedicated order tracking page to check the status of your package with our delivery partners HERE
If you still have questions, need any help, or want to give us any feedback, please use one of the following email addresses:
Sales Enquiries - Sales@Game-1.co.uk Customer Service - Cs@Game-1.co.uk Existing Orders - Orders@Game-1.co.uk Returns & RMA's - Returns@Game-1.co.uk Website Feedback - Web@Game-1.co.uk To keep our prices "Gamer Friendly" we provide all our sales and support enquiries via E-mail. Please be assured your business is important to us, which is why we endeavour to reply to all E-mails within 3 hours between 9:00-5:30 Monday-Friday. To ensure your enquiry is dealt with efficiently we have invested in a new dedicated ticket and CRM system where our staff can view all existing correspondence, RMA's, orders and items purchased ensuring all E-mails are dealt with faster than ever.
You will receive an automatic reply to your E-mail to confirm it has been received, and also a link where you can view and update your ticket as well as view any reply's - you will also receive an E-mail when tickets are updated keeping you informed every step of the way.
Write To Us:
Game-1.co.uk Network-1 Distribution Ltd 16B High Street Fordington Dorchester Dorset DT1 1LZ
Registered in England & Wales, Company Number: 06457860 VAT Number: 101 5469 48
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